COMPANY OVERVIEW
For different types of customers (such as offline wholesalers, cross-border e-commerce sellers, chain retailers, etc.), we launch the following core services:
1. Transparent Pricing and Cost Optimization Services
We provide customers with cost optimization solutions, customize cost-effective procurement plans according to procurement quantity, product category combination, delivery cycle, etc., help customers reduce procurement costs, enhance market competitiveness, and demonstrate sincerity in cooperation.
2. Efficient Cross-Border Logistics and Customs Clearance Services
We offer a variety of logistics methods for customers to choose from, including sea freight, air freight, and land transportation. At the same time, we provide real-time logistics tracking services, allowing customers to grasp the status of goods transportation throughout the process and ensuring that goods are delivered on time.
3. Strict Quality Control and Inspection Services
We have established a full-process quality control system. From source selection, production process supervision to finished product inspection before delivery, professional quality control personnel are arranged to strictly check each link to ensure that the product quality is consistent with the sample, in line with international export standards and the quality requirements of the customer's country. We support customers to conduct on-site inspection or entrust third-party institutions for inspection, and provide detailed product quality inspection reports to identify potential quality hazards in advance, eliminate the problem of "discrepancy between samples and actual products", and let customers purchase with confidence.
4. Long-Term After-Sales and Emergency Support Services
We have established a sound after-sales system, implementing a 4-hour quick response on working days and a 60-day extended after-sales guarantee. For issues such as product quality, logistics damage, and quantity shortage, we coordinate with factories and logistics parties to solve them in the first place without shirking or delaying. We provide customers with product user manuals and operation videos in advance, and equip them with free spare parts to reduce after-sales disputes; for emergencies (such as shortage of sources of goods and logistics delays), we respond quickly, adjust production and allocate sources of goods within 48 hours to ensure the stability of customer supply and relieve customers of worries.
5. Full-Category Product Agent Procurement Services
We help customers with agent procurement of goods. With the industrial cluster advantage covering more than 30 industries and over 2.1 million kinds of commodities, we integrate more than 7,000 SKUs of full-category sources, including clothing and apparel, hardware, home furnishing, festival supplies, toys and other products. Customers do not need to connect with multiple suppliers separately; our company coordinates the sources of goods throughout the process to ensure that all products come from source factories, control costs and guarantee quality from the root, and at the same time solve the cumbersome problem of customers' multi-category procurement, adapting to the source needs of various wholesale customers. We can provide spot goods, and also realize OEM and ODM cooperation according to customer needs.
